The Modern Way to Exchange Referrals
Stop chasing referrals by phone, fax, and email. Caretable connects social service providers and referring institutions across all 50 states in real time — fast, transparent, and HIPAA-compliant.
Referrer Posts
Client need + location
AI Matches
Best providers found
Provider Accepts
One-click accept
Secure Chat
Coordinate details
Case Closed
Track outcomes
10,000+
Referrals Processed
500+
Active Providers
50
States — Nationwide
<2hr
Avg Response Time
Serving All 50 States
Organizations across the entire United States trust Caretable to connect clients with the right providers — no matter where they are.
Everything You Need to
Coordinate Care
Purpose-built tools for social service referral management — from intelligent matching to secure messaging to outcome analytics.
Real-Time Matching
Post a referral and get matched with active, verified providers in your area instantly. No more phone tag or waiting days for responses.
HIPAA-Compliant by Design
Only first name and last initial are shared. No PHI, no medical records. Built with compliance in mind from day one — audit-ready.
Secure Messaging
Coordinate directly with providers through encrypted, per-referral chat threads. Every message stays in context with full history.
AI-Powered Insights
Get intelligent recommendations, smart reply suggestions, and analytics that help you make better referral decisions faster.
Analytics Dashboard
Track referral volume, acceptance rates, and response times. Understand your referral patterns and improve outcomes.
Built for Social Services
Designed specifically for HCBS, behavioral health, housing, and community service providers. Not a generic CRM repurposed.
The Referral Crisis — and the Solution
Traditional referral processes are broken. Caretable is fixing them.
Average referral response time
Referral acceptance rate
Phone calls per referral
How It Works
Whether you're making referrals or receiving them, Caretable streamlines the entire process.
For Referrers
Case managers, social workers, coordinators
Post a Referral
Add client first name, service needed, location, and urgency level. It takes less than 60 seconds.
Providers Respond
Qualified providers in your area see and accept the referral in real time.
Coordinate via Chat
Message providers directly to finalize details and coordinate handoff.
Close & Track
Mark referrals complete. Review analytics, outcomes, and trends.
For Providers
HCBS agencies, behavioral health, housing
Set Up Your Profile
Add your agency, services offered, license, and service area. Get verified.
Browse Referrals
Filter by service type, location, and urgency. Use map or list view.
Accept with One Click
Claim referrals instantly. The referrer gets notified by email right away.
Chat & Coordinate
Use built-in messaging with AI-powered reply suggestions for faster response.
Built for Every Social Service Vertical
From HCBS waivers to behavioral health, Caretable adapts to your workflow.
HCBS Waivers
Connect Medicaid waiver clients with qualified home and community-based service providers across your state.
Behavioral Health
Route behavioral health referrals to licensed counselors, therapists, and substance abuse programs.
Housing Services
Link clients to transitional housing, shelters, and supportive housing programs in real time.
Transportation
Coordinate non-emergency medical transportation and community mobility services.
Trusted by Care Coordinators
Hear from the professionals who rely on Caretable every day.
"Caretable cut our referral coordination time in half. We used to spend hours on the phone — now it takes minutes."
Maria S.
Case Manager, Community Health Center
"The AI insights helped us identify gaps in our service coverage we never knew existed. Game-changing for our planning."
David K.
Director of Programs, HCBS Provider
"Finally, a platform built for the way social services actually work. Not another healthcare tool shoehorned into our workflow."
Lisa T.
Referral Coordinator, Behavioral Health