Connecting care and caregivers in minutes
CareTable is the live exchange where referral sources post needs, providers accept in one click, and ready-to-work caregivers are matched to the exact shift — from after-hours home care to behavioral health and HCBS.
Post Referral
Need + criteria
AI Matches
Providers + staff
Provider Accepts
One-click
Staff Assigned
Right shift
Secure Chat
Coordinate
Outcome Tracked
Loop closed
One live hub. Every connection in community care.
CareTable isn’t a directory — it’s a living network. Information flows in real time between referral sources, service providers, and the workforce ready to deliver care. AI sits at the center, matching the right people to the right need, the moment it appears.
- Hospitals, counties, and case managers post in real time
- Verified providers see, accept, and respond in one click
- Caregivers and social-service workers get matched to open shifts
- Every connection is audit-logged and HIPAA-aligned
Referrals are still trapped in phone calls, fax machines, and email chains.
Every day, case managers, discharge planners, social workers, counties, clinics, and providers lose valuable time trying to find the right agency for a client. Provider lists become outdated. Capacity changes quickly. Referral status is unclear. Follow-up gets delayed. Clients wait longer than they should.
Outdated provider lists
Static directories go stale within weeks. Phone numbers change, programs close, and capacity disappears overnight.
Slow referral response
Voicemails, fax confirmations, and email chains stretch a single referral into days of back-and-forth.
No visibility into staff availability
Agencies accept a referral and then scramble to find a worker free for that 8 PM–midnight shift. There’s no live view of who’s available.
Workers and shifts never connect
Qualified caregivers and social-service workers go unseen by the agencies that desperately need them.
CareTable turns referral coordination into a real-time network.
CareTable gives referral sources and service providers one secure platform to post needs, match with qualified providers, communicate, and track referral outcomes from start to finish.
Post referrals in minutes
Structured intake captures service, geography, eligibility, and urgency in one place.
Match verified providers
AI surfaces providers verified for service type, license, and coverage area.
Match ready-to-work staff
When a provider accepts, CareTable recommends caregivers and social-service workers open for the relevant shift.
Coordinate securely
In-platform chat keeps every referral conversation tied to the audit log.
Track the outcome
Close the loop with status updates and reporting that prove what happened to each client.
From client need to provider response in one streamlined workflow.
Referral source posts a need
Hospitals, counties, case managers, and clinics submit the referral with structured criteria.
AI matches providers and staff
Our matching engine surfaces verified providers and ready-to-work caregivers in parallel — by service, geography, and capacity.
Provider accepts in one click
Qualified providers see the opportunity instantly and accept or pass without phone tag.
Staff are recommended for the shift
On acceptance, CareTable surfaces qualified workers open to cover the exact shift — including hard-to-fill after-hours windows.
Teams coordinate through secure chat
Referral source, provider, and assigned staff exchange details inside a HIPAA-aligned thread.
The loop is closed
Outcome is recorded, reporting is updated, and the referral is fully tracked end-to-end.
Built for every organization involved in community care.
For Referral Sources
Send referrals without chasing providers all day.
Best for hospitals, clinics, counties, case managers, social workers, shelters, MCOs, and community organizations.
For Service Providers
Receive matched referrals and the staff to deliver them.
Housing, HCBS, behavioral health, ARMHS, home care, transportation, substance use, recuperative care, and disability service providers.
For Caregivers & Social-Service Workers
Showcase your skills and shifts. Get matched with agencies who need you.
Caregivers, PCAs, DSPs, ARMHS workers, behavioral-health staff — list availability and get visibility with thousands of agencies.
For Counties & Network Managers
Build a connected service network with real analytics.
County social services, MCOs, hospitals, and public agencies coordinate referrals and workforce across a verified network.
One referral network across the services people need most.
Housing Services
Connect clients to shelters, transitional housing, supportive housing, housing stabilization, and recuperative care.
Behavioral Health
Route referrals to mental health, substance use, ARMHS, therapy, and community support providers.
HCBS & Disability Services
Connect waiver clients with home and community-based service providers.
Transportation
Coordinate non-emergency medical transportation, discharge rides, and community mobility support.
Home Care
Connect clients with in-home care, personal care, and support services — plus the staff to deliver them.
Community Services
Support referrals for food, employment, education, family support, and other community needs.
Everything referral teams need to coordinate care faster.
Real-Time Referral Exchange
Live posting and matching that replaces fax, phone, and email tag.
Verified Provider Profiles
Service type, license, coverage area, and capacity — verified and current.
Workforce Availability Board
Caregivers and social-service workers list qualifications and the exact shifts they’re open to work.
AI Matching — Providers & Staff
Smart suggestions for both the right provider and the right worker for each shift.
Secure Messaging
In-platform chat tied to each referral, with full conversation history.
Referral Status Tracking
Know exactly where every referral stands, from posted to closed.
Outcome Analytics
Volume, response time, acceptance rate, staffing fulfilment, and closed-loop outcomes.
BAA-Ready Compliance
Role-based access, audit logs, encryption, and BAA workflow.
Built for the real world of social service referrals.
CareTable is designed for the organizations that handle complex community referrals every day — not just hospitals, not just large systems, and not just directories. It brings referral sources and service providers into one active exchange where needs can be posted, providers can respond, and outcomes can be tracked.
More active than a directory
A live exchange, not a static list. Providers and workers actually respond.
Faster than phone and fax
Real-time matching and notifications collapse days into minutes.
Referrals and workforce together
The only platform that matches the agency and the staff for the shift in one flow.
Broader than one service category
Housing, behavioral health, HCBS, transportation, home care, community services — one network.
Closed-loop visibility
Track what actually happened — not just whether the referral was sent.
Secure referral coordination for sensitive information.
CareTable is designed with security and compliance in mind for organizations coordinating referrals that may involve protected or sensitive information. The platform supports role-based access, encryption, audit logging, secure communication, PHI-conscious workflows, and Business Associate Agreement processes.
Encryption
AES-256 at rest, TLS 1.2+ in transit.
Role-Based Access
Right data to the right teammates.
Audit Logging
Every action recorded and exportable.
BAA Processes
Business Associate Agreement workflow ready.